Job Description

Are you looking for a job that will challenge your leadership skills while allowing you to make a difference in people’s lives?

Are you an organized and proactive individual with a passion for ensuring the smooth operation of day-to-day business activities?

Do you want to be "THE MAN" to grow a branch!?

If so, you’re in luck! Mr. Electric is looking for an Electrical Service Manager to join our team, so apply today!

Why You Should Join Our Team as a Service Manager

  • 65k annual salary- PLUS weekly, monthly, quarterly & annual bonus can easily push the pay into the 6 figures
  • 401k Company match- Let us help you retire when you want to.
  • Health- Ask us about the flexible plan we offer.
  • We Invest in You - If you are a job jumper, don't apply. We are looking to find the right fit and pour into that person for the long haul!
  • We Help You Achieve Your Goals - We’ll show you how you can control your income growth and reach your personal financial goals.
  • Birthday and anniversary gifts- because why not?
  • Advancement opportunity- We are going places and need people to go with us. We will share the Organizational chart with you and you can work for your promotion from day one.
  • Great Work Culture- One of our codes of value is "Having fun in the process". Where else are you gonna find that?!
  • 6 Paid holidays- Sorry it's not 7, but come on we're not a government job:)
  • Chrismas week off- We love Christmas! We also believe family time is important; That is more than "word-service", we put our money where our mouth is!
  • Ongoing training (Leadership, Sales, Products, How to run Business, Customer Service....)- We hate being stagnant! If you are content with being Okay, fine, or average, DON'T APPLY! We are really good and only getting better.
  • Great Work Culture- One of our codes of value is "Having fun in the process". Where else are you gonna find that?!
  • Up to 3 weeks of Paid vacation-
  • Plus the boss is really cool ... ;)

Here are Your Responsibilities as the Electrical Service Manager at Mr. Electric

As a Service Manager, you are a key member of our team. You will be managing a team of Service Professionals (SP) who are the face of Mr. Electric and our service electricians.

Here are the primary responsibilities for this position:

  • You will hire, train and manage the performance of the Service Professionals to ensure we’re providing excellent customer service, quality of work all while hitting revenue goals.
  • You will handle escalated customer issues that cannot be resolved by a Customer Service Representative or Service professionals
  • You will identify areas of improvement within the SP team to improve efficiency and customer satisfaction.
  • You will provide ongoing field support to Team Leads and SPs.
  • You will be the "go-to" person for all things field operations

Here’s How We Measure Success

  • Top-Notch Customer Satisfaction - You will be responsible for ensuring a high level of customer satisfaction by training SPs to deliver an amazing customer experience.
  • Efficiency - By utilizing operational metrics, you will be evaluating your team and implementing any improvements to enhance the efficiency of the SP team.
  • Gross Profit - By increasing sales and decreasing cost per job, you will grow the success of your branch.

How to Know If You Are a Good Fit

As a Mr. Electric Service Manager,

  • You focus on the positive and enjoy being around upbeat people.
  • You keep your promises to the customer and the team.
  • You are detail-oriented in your work, when communicating with customers, and developing the skills of our team.
  • You are professional by nature, and it shows up in everything you do.
  • You are comfortable with data entry and using technology.
  • You enjoy meeting new people and building new relationships.
  • You welcome feedback and are always looking to sharpen your skills.
  • You have a strong attendance record.

Job Requirements

The following are the minimum requirements for the Electrical Service Manager position.

  • 3+ years of service experience in any trade with 5 work references.


5+ years of Management experience with 5 work references.

  • Strong organizational, project management, and problem-solving skills
  • Strong written and verbal communication skills
  • Willingness to take classes in leadership and business management.

If you are ready to take the next step in your career as a Service Manager, and want to join a team where you are valued and can excel, APPLY TODAY!

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online