Office Teammate / Customer Service

Are you interested in being part of a company that works as a team and provides you the opportunity to advance? 

We are looking for another great teammate to join our office team that helps customers and teammates alike. The successful individual for this role will enjoy speaking to customer and service professionals as we match the two to complete service calls. 

Our Company is a local and national leader when it comes to providing customer service in the electrical trade. In business since 2008 and with reinvigorated ownership since 2019, Mr. Electric of San Antonio, Austin, Round Rock and San Marcos is place where continued growth and development is possible and likely.

 As an office teammate, you are a key member of the team and represent Mr. Electric every day. You are responsible for connecting with customers and booking service requests for our field personnel and to coordinate the arrival of technicians to their homes.

 This is the right role for you if you are responsible, self-motivated, energetic, like variety, and enjoy helping people.

To support you and your fellow teammates we have a training program and caring employees, supervisors, and owners to show you the ropes.

Specific Responsibilities:

• Speak with Customers and service professionals via phone kindly and professionally
• Schedule service calls and let customers know when we are on our way
• Perform marketing functions to handle incoming requests
• Perform other duties as needed which may include cross-training in related positions

Job Requirements:

• Minimum of one year admin or customer service experience
• Strong written and verbal communication skills 
• Detail-oriented with strong data entry skills
• Positive Attitude
• Team player who can work independently

Benefits: 

• Health, Vision, Dental, and Life Insurance
• Health Savings Account
• Paid Time Off
• 401K with Company Match
• Flexible Scheduling
• Fun Team Environment and Bonuses

 We are actively interviewing for this position -

Apply today and our Director of Customer Service will follow up.

Pay and Benefits

The starting pay range for our Customer Service Representatives is $28,000 to $41,000 per year depending on your level of experience.

If you are ready to take the next step in your career as a Customer Service Representative, and want to join a team where you are valued and can excel, APPLY TODAY!